
10 | Page
dispatch of the need to stop the vehicle. The driver will locate a safe location to stop the vehicle.
The route will resume as soon as the spill is cleaned and/or the items are secured.
10. Speaking to the driver while the vehicle is in motion unless it is an emergency is prohibited.
11. Drivers shall secure all wheelchairs tie-downs for passengers utilizing wheelchairs. All wheelchairs
must have their wheels locked and properly secured while in the vehicle. Drivers shall ensure lap
and shoulder belts for passengers utilizing wheelchairs are secured.
a. If a seat or wheelchair tie-down location has a seat belt that is not working or missing the
s
eat or tie-down location it cannot be used for seating passengers or securing passenger
s
in
wheelchairs.
b. Drivers are authorized to maneuver a wheelchair up or down a single-step curb.
c. Drivers are authorized to maneuver a wheelchair up or down one single stair step. Drivers
are not authorized to maneuver wheelchairs up or down multiple steps.
d. Drivers are authorized to provide necessary assistance in boarding and alighting vehicles.
Assistance includes opening and closing the vehicle doors, hand support on the vehicle
stairwell or lift, assistance with bags meeting the bag restrictions contained in these
guidelines, and assistance securing seatbelts.
12. Individuals who are unable to travel independently, safely, and securely on their own accord,
whether due to physical or cognitive disabilities and regardless of age, MUST be accompanied by
a personal care assistant (PCA). If it becomes apparent that a PCA is necessary, an FBT employee
will contact the passenger or his/her caregiver for notification. PCAs may ride free of charge.
13. Each individual passenger and mobility devices must not exceed 600 total combined pounds to
safely board the vehicle.
ALLOWABLE ITEMS
All items brought onboard vehicles shall be secured from movement while on the vehicle. Items must not
block entrances, exits, aisles, take up seating space, or passageways at stops or in facilities. Items shall
not be left unattended and are to be removed when you exit the vehicle.
1. Consumption of non-alcoholic beverages, small snacks (e.g. candy, chips, and fruit) is allowed.
Please ensure drinks are in a covered non-spill container.
2. Personal medical equipment and supplies must be properly secured while in transit.
3. Passengers will only be allowed to board vehicles with the number of carry-on items they ca
n
ef
fectively handle independently. Carryon items include but are not limited to shopping bags,
handbags, briefcases, backpacks, suitcases, and umbrellas.
a. Shopping bags, similar to those provided in grocery stores, are limited to no more than
six (6) bags per passenger with each bag weighing less than ten (10) pounds.
b. Larger shopping bags are limited to no more than two (2) per passenger weighing less
than thirty (30) pounds.
c. Briefcases and backpacks are limited to one (1) weighing no more than 30 pounds.
d. S
uitcases are limited to two (2) small suitcases weighing no more than thirty (30)
pounds each.
4. Walkers, canes, and other mobility devices are allowed on vehicles.
PROHIBITED ITEMS
The following items are not allowed while utilizing transit services or within County facilities. Violation of
prohibited items may result in immediate suspension of service and/or removal from the vehicle/facility