Translate this page in your preferred language:

 

Title VI Program and Compliance Report

 

 

Public Transportation Department Fort Bend County, Texas

 

 

 

 

 

 

 

December 2009

Revised March 2010

Revised March 2013

Revised March 2016

Revised March 2019

 

 

 

 

 

Text Box: Submitted for approval by Commissioner’s Court on March 26, 2019

 

 

Prepared by Fort Bend County Public Transportation Department with data research assistance by Texas A&M Transportation Institute


 


DISCLAIMER

 

This report was prepared with funds provided from the Federal Transit Administration (FTA) and the Texas Department of Transportation (TxDOT). The contents of this report reflect the views of the authors, who are responsible for the facts and the accuracy of the data presented herein. The contents do not necessarily reflect the official view or policies of the FTA or TxDOT.


 


TABLE OF CONTENTS


Page

TABLE OF CONTENTS............................................................................................................. v

List of Figures.............................................................................................................................. vii

List of Tables.............................................................................................................................. viii

Introduction................................................................................................................................... 1

Section 1. FTA Guidance and Instructions................................................................................. 4

Objectives.................................................................................................................................... 4

General Requirements................................................................................................................. 4

Specific Requirements for Large Urbanized Areas..................................................................... 5

Requirements for Construction Projects...................................................................................... 7

Section 2. Overview of Fort Bend County................................................................................... 9

Population Demographics in Fort Bend County......................................................................... 9

Fort Bend County Public Transportation Department............................................................... 12

Section 3. Assessment of Transit Services................................................................................. 17

Home Locations for Transit Users............................................................................................ 17

Demographic Information......................................................................................................... 19

Section 4. Access to Transit for Persons  with Limited English Proficiency.......................... 28

Language Spoken at Home....................................................................................................... 28

Section 5. Title VI Policies and Procedures.............................................................................. 35

Title VI Statement of Policy for Public Transportation............................................................. 35

Filing a Discrimination Complaint............................................................................................ 36

Tracking and Investigating Title VI Complaints....................................................................... 37

Public Notice............................................................................................................................. 38

Section 6. Public Information About Transit Services and LEP Plan.................................... 40

Summary of Current Public Outreach and Involvement........................................................... 40

Enhancements for Public Outreach to Title VI Populations...................................................... 41

Four Factor Analysis................................................................................................................. 42

LEP Plan.................................................................................................................................... 43

Triennial Reports....................................................................................................................... 45

Section 7. Services Standards and Policies for Transit in Large Urban Areas..................... 47

Service Standards and Service Policies..................................................................................... 47

Review of System-Wide Service Changes and Fare Increases................................................. 51

Review for Title VI Compliance............................................................................................... 52

References.................................................................................................................................... 55

APPENDICES

Appendix A – O&M Facility Advance Planning Report......................................................... 56

Appendix B – Title VI Demographic Analysis.......................................................................... 87

Appendix C – Language Spoken at Home in Fort Bend County............................................ 90

Appendix D – Title VI Complaint Procedures and Complaint Form.................................... 94

Title VI Statement of Policy for Public Transportation............................................................. 94

Title VI Complaint Procedures.................................................................................................. 95

Title VI Complaint Form........................................................................................................... 97

Título VI Declaración de Política para el Transporte Público................................................... 99

Título VI Formulario de Denuncia.......................................................................................... 101

Appendix E – Letter of No Complaints................................................................................... 104

Appendix F – Presentations and Outreach............................................................................. 106

Appendix G – Advisory Committee Membership................................................................... 129

Appendix H – Fort Bend County Public Transportation Subrecipients.............................. 130

Title VI and Subrecipients....................................................................................................... 130

Appendix I – Commissioner's Court Minutes Adopting Program....................................... 132


LIST OF FIGURES

Figure 1. Houston Urbanized Area (UZA) in Fort Bend County.................................................... 6

Figure 2. Fort Bend County Point-Deviation Routes.................................................................... 14

Figure 3. Fort Bend County Public Transportation Regional Transit Destination........................ 15

Figure 4. Transit Rider Home Addresses Compared to Houston UZA......................................... 18

Figure 5. Census Tracts in Fort Bend County............................................................................... 21

Figure 6. Fort Bend County Minority Population......................................................................... 22

Figure 7. Fort Bend County Households below Poverty Level..................................................... 23

Figure 8. Fort Bend County LEP Population................................................................................ 24

Figure 9. Fort Bend County Population 65 Years and Older........................................................ 25

Figure 10. Fort Bend County Persons with Disabilities................................................................. 26

Figure 11. Limited English Households that Speak Spanish......................................................... 30

Figure 12. Limited English Households that Speak Other Indo-European Languages................. 31

Figure 13. Limited English Households that Speak Asian and Pacific Island Languages............ 32

Figure 14. Transit Rider Home Addresses and Population that Speaks Other Languages............ 33


LIST OF TABLES

Table 1. Population in Fort Bend County....................................................................................... 9

Table 2. Population of Fort Bend County by Race and Ethnicity................................................. 10

Table 3. Incorporated Cities in Fort Bend County........................................................................ 11

Table 4. Languages Other than English Spoken at Home............................................................. 28

Table 5. Limited English Households........................................................................................... 29


INTRODUCTION

Title VI of the Civil Rights Act of 1964 is the federal law that protects individuals and groups from discrimination on the basis of race, color, and national origin in programs and activities that receive federal financial assistance. Title VI established a standard that outlawed discrimination in the conduct of all federal activities. Another concern was that high and adverse environmental impacts of private or governmental actions might fall disproportionately on populations protected by Title VI. With this concern in mind, Executive Order 12898 was issued in 1994 to establish requirements for environmental justice to ensure that everyone within the U.S. receives equal protection under the law. Executive Order 12898 directed each federal agency to review its procedures and to make environmental justice part of its mission by identifying and addressing the effect of all programs, policies, and activities on minority populations.

 

All programs and activities of entities that receive federal financial assistance must also comply with Executive Order 13166 “Improving Access to Services for Persons with Limited English Proficiency.” All recipients of federal funds must take reasonable steps to ensure that limited English proficient (LEP) persons have meaningful access to its programs, services, and information provided. Persons who do not speak English as their primary language and have a limited ability to read, speak, write, or understand English may be considered LEP.

 

The U.S. Department of Transportation (DOT) issued Title VI Regulations (49 CFR part 21) to ensure that no person is excluded from or denied the benefits of, or otherwise subjected to discrimination, on the grounds of race, color, or national origin, under any program or activity receiving federal financial assistance from the DOT. The Federal Transit Administration (FTA) is an agency within the DOT that provides financial and technical assistance to state and local public transit systems. FTA Circular 4702.1B provides recipients of FTA financial assistance with guidance and instructions necessary to carry out the DOT Title VI Regulations and to integrate into their programs and activities principles of environmental justice and access to services for persons with limited English proficiency.

 

The Fort Bend County Public Transportation Department is a recipient of federal funds from the FTA and must follow the guidance included in FTA Circular 4702.1B. This report serves two purposes:

1)              to provide an assessment of current compliance by Fort Bend County with the requirements of Title VI pursuant to FTA Circular 4702.1B; and

2)              to establish procedures for future Title VI compliance.

 

This document is organized into seven sections following this introduction. The material covered in each section is described as follows:

 

          Section 1 provides an overview for the guidance and instructions in FTA Circular 4702.1B.

 

          Section 2 includes information about the population demographics for Fort Bend County and highlights the transit services and programs sponsored by the Fort Bend County Public Transportation Department.


          Section 3 discusses the sources and types of data used in assessing compliance with Title VI. Maps illustrating the outcomes of the assessment are also presented.

 

          Section 4 looks more specifically at what languages other than English are spoken at home by Fort Bend County residents and gages the extent to which these populations access transit services.

 

          Section 5 presents a statement of policy for compliance with Title VI, instructions for how a member of the public may file a discrimination complaint, and procedures for tracking and investigating Title VI complaints.

 

          Section 6 documents the types of public information about transit services currently provided by the Public Transportation Department and summarizes public outreach and involvement activities. The LEP Plan is included in Section 6.

 

                   Section 7 provides system-wide service standards and policies in compliance with the FTA Circular 4702.1B program-specific guidance for recipients that provide transit service in a large urban area.

 

Appendices include demographic data by census tracts in Fort Bend County, summaries of public outreach activities, a copy of the Title VI Complaint Form (in English and Spanish), and other relevant documentation.


 

 

 

 

 

 

 

 

 

 


SECTION 1. FTA GUIDANCE AND INSTRUCTIONS

The purpose of this section is to provide an overview for the guidance and instructions in FTA Circular 4702.1B. The circular applies to all recipients of FTA financial assistance. Compliance with the guidance and instructions is addressed in Sections 3 through 7 of this document.

 

OBJECTIVES

Consistent with DOT Title VI Regulations and the principles of environmental justice and access to services for persons with limited English proficiency, the FTA Circular 4702.1B sets forth the following objectives:

 

                   Ensure that the level and quality of transportation service is provided without regard to race, color, or national origin;

                   Identify and address, as appropriate, disproportionately high and adverse human health and environmental effects, including social and economic effects of programs and activities on minority populations and low-income populations;

                   Promote the full and fair participation of all affected populations in transportation decision making;

                   Prevent the denial, reduction, or delay in benefits related to programs and activities that benefit minority populations or low-income populations; and

                   Ensure meaningful access to programs and activities by persons with limited English proficiency.

 

GENERAL REQUIREMENTS

The Fort Bend County Public Transportation Department must follow FTA Circular 4702.1B general requirements to ensure that programs, policies, and activities comply with DOT Title VI Regulations. These requirements include:

 

                   Submit an annual Title VI assurance as part of the annual Certification and Assurance to FTA;

                   Notify beneficiaries of protection under Title VI;

                   Develop Title VI complaint procedures for investigating and tracking Title VI complaints and make procedures for filing a complaint available to members of the public;

                   Prepare and maintain a list of any active Title VI investigations, complaints, and lawsuits conducted by entities other than FTA; and

                   Ensure meaningful access to LEP persons by developing and carrying out a language implementation plan.

 

FTA requires the Fort Bend County Public Transportation Department to prepare and submit a Title VI Program to FTA every three years. The program is required to include the following information:

 

                   Evidence of notice to the public that the Public Transportation Department complies with Title VI and instructions to the public on how to file a discrimination complaint;


                   Procedures for tracking and investigating Title VI complaints;

                   List of any Title VI investigations, complaints, or lawsuits;

                   Summary of public outreach and involvement activities and steps undertaken to ensure that minority and low-income people have meaningful access to these activities; and

                   Plan for providing language assistance for persons with limited English proficiency.

 

SPECIFIC REQUIREMENTS FOR LARGE URBANIZED AREAS

The FTA Circular 4702.1B has program-specific guidance for recipients that, “operate 50 or more fixed route vehicles in peak service and are located in an Urbanized Area (UZA) of 200,000 or more people.” While Fort Bend County Public Transportation does not operate 50 or more fixed route vehicles at peak service hours or any other time, service is provided within the Houston urbanized area (population 4,944,332 in 2010). Because of its operating environment, Fort Bend County Public Transportation chooses to adhere to the following guidance for monitoring the population it serves:

 

          Collect demographic data and produce maps showing the extent to which members of minority groups and low-income populations are beneficiaries of transit services;

          Monitor transit service throughout the county through analysis of demographic data;

          Adopt quantitative system-wide service standards to guard against discriminatory service design or operations decisions;

          Adopt system-wide service policies necessary to guard against service design and operational policies that have disparate impacts; and

          Evaluate significant system wide service and fare changes and proposed improvements at the planning and programming stages to determine whether those changes have discriminatory impact and submit results of service and/or fare equity analyses conducted since the last Title VI Program submission, including evidence that the board or other governing entity or official(s) considered, was aware of, and approved the results of the analysis.

 

Figure 1 displays a map of Fort Bend County and shows the areas that are included in the Houston urbanized area as well as city boundaries and county census tracts.


 

 

Figure 1. Houston Urbanized Area (UZA) in Fort Bend County.


 

REQUIREMENTS FOR CONSTRUCTION PROJECTS

Recipients of Federal Transit Administration financial assistance are required to conduct a Title VI equity analysis during the planning phase of all construction projects (i.e. vehicle storage, operations and maintenance) and during the analysis required by the National Environmental Policy Act analysis. Since Fort Bend County Public Transportation’s last Title VI update (March 2016) Fort Bend County initiated construction on an operations and maintenance (O&M) facility. Appendix A presents this facility’s Advanced Planning Report including Title VI relevant considerations.

 

National Environmental Protection Act Background

The primary law governing the FTA environmental protection process is the National Environmental Policy Act (NEPA) of 1969 (42 U.S.C. 4321 et seq.), as amended. Many different federal laws, rules, and regulations govern environmental review of federally assisted mass transportation projects. NEPA establishes protection of the environment as a national priority and mandates that environmental impacts must be considered before any federal action likely to significantly affect the environment is undertaken. Other special purpose statutes and procedures may apply as well, depending on specific circumstances, e.g., protective measures for historic properties, wetlands, floodplains, etc. If related environmental review requirements apply, they are to be undertaken as part of the NEPA compliance process.

 

The process for complying with NEPA and federal surface transportation statutes is defined in the joint Federal Highway Administration/ FTA Environmental Impact and Related Procedures (23 C.F.R 771). The regulation sets forth the agencies' policy of combining all environmental analyses and reviews into a single process. It defines the roles and responsibilities of FTA and its grant applicants in preparing documents, and in managing the environmental process within the various project development phases.

 

Applicants intending to apply for federal transit funding should notify FTA at the time a project concept is identified. Once the applicant has furnished sufficient information and documentation, FTA will advise the applicant of the probable class of action and the related level of documentation required in the NEPA process. Recipients and sub-recipients of federal funding for construction projects should integrate an environmental justice analysis into the NEPA documentation. Recipients are not required to conduct environmental justice analyses of projects where NEPA documentation is not required.


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


SECTION 2. OVERVIEW OF FORT BEND COUNTY

The purpose of this section is to provide an overview of the population demographics for Fort Bend County and to highlight the transit services provided by the Fort Bend County Public Transportation Department.

 

POPULATION DEMOGRAPHICS IN FORT BEND COUNTY

Fort Bend County is located along the Gulf Coast region of Texas, within the Houston-Sugar Land-Baytown metropolitan area, the sixth-largest metropolitan area in the United States with a population of approximately 6.1 million as of the 2010 U.S. Census estimate. In 2010, Fort Bend County represented just over 9.5 percent of the total population in the metropolitan area.

 

Population Growth

The population of Fort Bend County has grown significantly since 1990, as shown in Table 1.

The county’s population in 2017, according to the American Communities Survey (ACS) 5-year estimate, was 711,421—12 percent greater than the 2014 ACS 5-year estimate as presented in the previous Fort Bend County Title VI Program Update. The Houston-Galveston Area Council (H-GAC) estimates that Fort Bend County’s population will continue to grow, adding just over 200,000 people by the year 2025. The growth from 1990 to 2017 represents a 216 percent increase and the growth from 1990 to 2025, assuming the H-GAC forecast is realized, represents a 305 percent increase.

 

Table 1. Population in Fort Bend County.

 

Year

Population

Percent Growth

1990 A

225,421

-

2000 A

354,452

57%

2010 A

585,375

65%

2014 B

632,946

8%

2017 C

711,421

12%

2020 D

821,169

15%

2025 D

912,572

11%

Sources:

A U.S. Census

B 2014 American Communities Survey (ACS) 5-Year Estimates C 2017 American Communities Survey (ACS) 5-Year Estimates D H-GAC Regional Growth Forecast (published in 2017)

 

 

Urban and Rural Fort Bend County

Most of the population of Fort Bend County falls within the Houston urbanized area. In 2010, the Fort Bend County population was 585,375 and 547,198 or 93.5 percent was in the urbanized area. The remaining population 38,177 or 6.5 percent was in rural Fort Bend County. According to 2017 ACS estimates, 689,175 residents (96.8 percent) of Fort Bend County reside within the Houston urbanized area.


According to the U.S. Census Bureau, the county has a total area of 861.5 square miles. The average population density was 679.5 persons per square mile as of the 2010 Census and approximately 826 persons per square mile in 2017, according to the 2017 ACS 5-Year estimates. Rural areas of the county average approximately 65 persons per square mile.

Geographically, large portions of the county are rural; however, cities are growing rapidly.

 

Diversity

Fort Bend County is diverse as reflected in racial and ethnic population demographics. Table 2 identifies the population in Fort Bend County by race and ethnicity. The data for 2010 are based on the U.S. Census decennial survey. The data for 2017 are from the U.S. Census American Community Survey (ACS) 5-Year Estimates for 2017. The ACS data are published for selected geographic areas with populations of 65,000 or greater, and represent the results for a sample of data. With the exception of the “Native Hawaiian or Other Pacific Islander alone” category, every racial or ethnic group identified by the U.S. Census in Fort Bend County has grown since the 2010 decennial census.

 

Table 2. Population of Fort Bend County by Race and Ethnicity.

 

 

Race and Ethnic Group

2010

2017

Population

Percent

Population

Percent

Total Population

585,375

 

711,421

 

Hispanic or Latino

138,967

23.74%

171,949

24.17%

Not Hispanic or Latino

446,408

76.26%

539,472

75.83%

White alone

211,680

36.16%

244,432

34.36%

Black or African American alone

123,267

21.06%

143,866

20.22%

Asian alone

98,762

16.87%

136,748

19.22%

Two or more races, not Hispanic or Latino

10,025

1.71%

11,867

1.67%

American Indian and Alaska Native alone

1,159

0.20%

1,351

0.19%

Some Other Race alone

1,341

0.23%

1,091

0.15%

Native Hawaiian and Other Pacific Islander alone

174

0.03%

117

0.02%

Source: 2010 U.S. Census, 2017 ACS 5-Year Estimate

 

Incorporated Cities

Seventeen incorporated cities fall within the boundaries of Fort Bend County.1 Table 3 identifies the cities and presents the population and growth from 2010 to 2017. The remaining population in Fort Bend County resides in unincorporated areas of the county or in the small segments of the City of Houston that exist within Fort Bend County.

 

 

 

 

 

 

 


 

1 A small portion of the City of Houston falls within Fort Bend County, however this data is not included in Table 3.


 

Table 3. Incorporated Cities in Fort Bend County.

 

City

2010 Population

2017 Population

Percent Growth

Arcola

1,642

2,719

66%

Beasley

641

667

4%

Fairchilds

763

888

16%

Fulshear

1,134

6,203

447%

Katy A

14,102

17,265

22%

Kendleton

380

396

4%

Meadows Place

4,660

4,685

1%

Missouri City B

67,358

72,688

8%

Needville

2,823

3,048

8%

Orchard

352

348

-1%

Pearland C

91,252

113,693

25%

Pleak

1,044

1,395

34%

Richmond

11,679

12,063

3%

Rosenberg

30,618

35,867

17%

Simonton

814

719

-12%

Stafford

17,693

18,092

2%

Sugar Land

78,817

86,886

10%

Source: 2010 U.S. Census, 2017 ACS 5-Year Estimate

A Katy is incorporated in Harris County, with portions in Fort Bend County and Waller County.

B Missouri City is incorporated in Fort Bend County, with portions in Harris County.

C Pearland is incorporated in Brazoria County, with portions in Fort Bend and Harris County.

 

Poverty

Under the federal guidelines for environmental justice, low-income population means a person whose median household income is at or below the poverty guidelines. In 2010, according to the ACS 5-year Estimate, about 12,000 households in Fort Bend County (7.2 percent of the total population) were living below the poverty level. The poverty level in Fort Bend County is below the state of Texas (14.67 percent) and Harris County (14.90 percent). In 2017, 7.38 percent of Fort Bend County households (about 16,400) were living below the poverty level, according to the 2017 ACS 5-year estimate.

 

Older Adults and Persons with a Disability

The focus of federal Title VI regulations is not on demographics of age and disability. However, the Fort Bend County Public Transportation Department does develop services that are responsive to the needs of older adults (persons age 65 and over) and persons with a disability.

 

Approximately 7.3 percent of all persons residing in Fort Bend County in 2010 were 65 years of age or older. According to the 2017 ACS 5-Year Estimate, approximately 9.7 percent of Fort Bend County’s population is 65 years of age or older. This compares with the senior population for the state of Texas at approximately 11.7 percent and Harris County at approximately 9.6 percent.


According to 2010 ACS 3-Year Estimates2, approximately 7.3 percent of civilian,

non-institutionalized persons over age five reported a disability. In 2017, ACS 5-year estimates show that 8.3 percent of Fort Bend County’s non-institutionalized population over age 5 reported a disability. The 2017 statistic compares to 12.4 percent for the state of Texas and 9.9 percent for Harris County.

 

FORT BEND COUNTY PUBLIC TRANSPORTATION DEPARTMENT

The Fort Bend County Public Transportation Department is the public transit provider within Fort Bend County. The Public Transportation Department provides five transit services/programs: demand response transit service; point-deviation transit service in Richmond and Rosenberg, Texas; commuter express bus; Job Access and Reverse Commute (JARC); and services for older adults and persons with a disability.

 

Fort Bend County offers demand response transit services to all citizens of Fort Bend County. Demand response transit service only serves origins/destinations in Fort Bend County. In order to schedule or cancel a ride, a rider may call 866-751-TRIP between the hours of 8:00 a.m. and 5:00 p.m. Monday thru Friday (excluding Fort Bend County holidays) and ask for the “Fort Bend County Reservations.” Reservations can be made 30 days or up to one (1) business day in advance of the appointment time. Rides are typically scheduled for first destination drop-off by 8:00 a.m. and the last pick-up will be no later than 5:00 p.m. Repeat rides may be scheduled in advance. Rides will be accepted on a “time and space” available basis. Trip fares are $1.00 per person each way. Passengers must be ready 15 minutes before scheduled pick up time. This is a curb-to-curb service; however, persons with disabilities can request door-to-door service.

 

In July 2015, Fort Bend County introduced point-deviation transportation service in Richmond and Rosenberg Texas. This service operates on three fixed routes throughout Richmond and Rosenberg and will deviate (up to 3/4 of a mile) from the prescribed routes to pick up passengers upon request. Point Deviation Route Service operates along a fixed route and keeps to a timetable, but the bus or van can deviate from the route if a reservation is scheduled in advance to go to a specific location, such as a house, childcare center, or employment site. Once the pick- up or drop-off is made, the vehicle returns to the fixed route. Fort Bend County provides

point-deviation service Monday through Friday (excluding Fort Bend County holidays) from 6:40 AM until 5:15 PM.

 

Fort Bend County operates the Fort Bend Express, a peak period commuter bus service to three major employment centers in Harris County. The service consists of three bus routes, one to Greenway Plaza, one to Uptown/Galleria, and one to the TMC. Park-and-rides are located at the University of Houston Sugar Land campus at University Boulevard and US 59, the AMC Movie Theatre on Town Center Boulevard near First Colony Mall, and the Fort Bend County Fairgrounds near State Highway 36 and Fairgrounds Road. The Greenway Plaza route offers a

 


 

2 The 2010 ACS 3-year estimate dataset is used in place of decennial census data because the 2010 U.S. Census did not include this metric and ACS did not publish a 2010 5-year estimate.


connection to the Metropolitan Transit Authority (METRO) West Bellfort Park & Ride. At this location, riders are able to transfer to METRO routes to downtown Houston and the TMC. Fort Bend Express service runs Monday through Friday (excluding Fort Bend County holidays) during peak commuter periods. Buses leave the park and ride lots between 5:20 a.m. and 10:00

a.m. and return from the activity centers between 3:15 p.m. and 8:40 p.m. at 15 to 20 minute intervals. A midday service is also available for our TMC service from 11:05 a.m. through 1:40

p.m. fare varies from $1.00 to $3.50 each way depending on the origin and destination.

 

Fort Bend County also participates in two transportation programs for specialized populations: Job Access and Reverse Commute (JARC) and services for older adults and persons with disabilities. Job Access and Reverse Commute provides transportation to individuals on welfare and other people with low-income in the urban area to and from jobs and activities related to employment. This is considered the “job access” portion of JARC. The service also takes individuals from urbanized areas to non-urbanized (rural) areas where suburban employers are located, and this accounts for the “reverse commute” portion of JARC.

 

Fort Bend County provides transportation services to assist private nonprofit groups in meeting the transportation needs of older adults and persons with disabilities. The county also assists human service agencies to provide transportation for older adults to congregate meal programs and other activities at senior centers in Fort Bend County.

 

Figure 2 presents Fort Bend County’s point-deviation routes and stops in Richmond and Rosenberg Texas.

 

Figure 3 presents the locations for regional public transportation services from Fort Bend County to destinations in Harris County. The regional destinations include Greenway Plaza, Uptown/Galleria, the TMC, and METRO West Bellfort Park & Ride for Fort Bend Express, and the TMC for demand response public transportation.


Figure 2. Fort Bend County Point-Deviation Routes


Text Box: 15
 

 

 


Figure 3. Fort Bend County Public Transportation Regional Transit Destination


 

 

 

 


SECTION 3. ASSESSMENT OF TRANSIT SERVICES

The Fort Bend County Public Transportation Department collected demographic data and produced maps showing the extent to which areas of concentration of minority groups, low- income populations, and persons with limited English-proficiency have access to public transportation services.

 

HOME LOCATIONS FOR TRANSIT USERS

The Fort Bend County Public Transportation Department maintains a database of riders and home location for all demand response transit services (shared ride public transportation for the general public, JARC, and service for older adults and persons with disabilities).

 

Figure 4, on the following page, illustrates the locations of transit user home addresses as compared to Fort Bend County’s jurisdiction and the Houston UZA within Fort Bend County (97.58 percent of these addresses was geocoded with a high confidence score). Approximately 92 percent of demand response transit rider’s home locations exist within the Houston UZA.

 

The purpose of Figure 4 is twofold:

1)              to demonstrate that the majority of transit riders originate from the most densely populated urban areas; and

2)              to provide a snapshot of transit demand as it compares to the following demographic maps showing minority, low-income, and limited English populations.


 

Figure 4. Transit Rider Home Addresses Compared to Houston UZA.


DEMOGRAPHIC INFORMATION

Demographic information from 2017 ACS 5-Year Estimates provides the data to determine if members of minority groups, low-income populations, and persons with limited

English-proficiency have access to public transportation services in compliance with Title VI. The assessment also includes two demographic groups not required by the Title VI guidelines: older adults and persons with disabilities. These are important target populations for transit service in Fort Bend County.

 

Demographic Data

2017 ACS 5-Year Estimate data are used as available. ACS 5-Year Estimate data products for smaller geographic areas (i.e., census tracts and census block groups) were released beginning in 2010 and will be used, as appropriate and available, by Fort Bend County Public Transportation Department for all non-decennial year Title VI assessments. Below is a list of the data used for the assessment of transit service with a short description.

 

                   Minority Population – For the purposes of this assessment, minority population is defined as race or ethnicity other than non-Hispanic white. The data are reported by census block group as a percent of Fort Bend County’s total population that is minority. Source: 2017 ACS 5-Year Estimates. Census Block Group Level.

 

                   Households Below Poverty Level – Low-income population is defined by the number of households with income below poverty level. The data are reported by census block group as a percent of households with incomes below poverty. Source: 2017 ACS 5-Year Estimates. Census Block Group Level.

 

                   Limited English Proficient (LEP) Population LEP are those persons who speak English “not well” or not at all. The data are reported by census block group as a percent of households with Limited English Proficiency by language category. Source: 2017 ACS 5- Year Estimates. Census Tract Level.

 

                   Senior Population – Senior population is defined as persons 65 years of age or older. The data are reported by census block group as a percent of population that is 65 years of age or older. Source: 2017 ACS 5-Year Estimates. Census Block Group Level.

 

                   Persons with a Disability – The data for persons with a disability are reported by census block group as a percent of the civilian, non-institutionalized population at least 5 years of age as of 2017 ACS 5-Year Estimates. A person with a disability has any of the following three conditions:

1.             Five years old and over and reported a long-lasting sensory, physical, mental or self- care disability;

2.             Sixteen years old and over and reported difficulty going outside the home because of a physical, mental, or emotional condition lasting six months or more; or

3.             Sixteen to 64 years old and reported difficulty working at a job or business because of a physical, mental, or emotional condition lasting six months or more.

Source: 2017 ACS 5-Year Estimates. Census Tract Level.


Statistical Analysis

The analysis presented in the sections below identifies where the percent of the total target population residing in a geographic area (defined in the following section) exceeds the average of the target population for Fort Bend County as a whole (Minority Population, Households Below Poverty Level, LEP Population, Population 65 Years and Older, and Population with Disabilities).

 

Appendix B presents a table that summarizes the total population/households and percentages for each Title VI target population by census tract. Those areas where the target population percent exceeds the average for Fort Bend County are highlighted in the table.

 

Geographic Areas

Census data are available at two categories of geographic area: census tracts and census block groups. Census tracts are small, relatively permanent statistical subdivisions of a county. The primary purpose of census tracts is to provide a stable set of geographic units for the presentation of decennial census data. Census tracts generally have between 1,500 and 8,000 people, with an optimum size of 4,000 people. The spatial size of census tracts varies widely depending on the density of settlement. Census tracts are identified by a four-digit basic number.

 

Figure 5 presents a map of Fort Bend County showing the locations of major highways and incorporated cities. The numbers indicate census tracts.

 

A census block group is a cluster of census blocks having the same first digit of their four-digit identifying numbers within a census tract. For example, block group 3 within a census tract includes all blocks numbered from 3000 to 3999. Block groups generally contain between 600 and 3,000 people, with an optimum size of 1,500 people.


Figure 5. Census Tracts in Fort Bend County.


Minority Population

Figure 6 shows the census block groups where the percent of the population that identifies as minority is greater than the county average of 65.6 percent.


Figure 6. Fort Bend County Minority Population.


Households Below Poverty Level

Figure 7 shows the census block groups where the percent of the population that identifies as below the poverty level is greater than the county average of 7.4 percent.


Figure 7. Fort Bend County Households below Poverty Level.


LEP Population

Figure 8 shows the census block groups where the percent of the population that identifies as LEP is greater than the county average of 6 percent.


Figure 8. Fort Bend County LEP Population.


Population 65 Years and Older

Figure 9 shows the census block groups where the percent of the population that identifies as age 65 or older is greater than the county average of 9.7 percent.


Figure 9. Fort Bend County Population 65 Years and Older.


Population with Disabilities

Figure 10 shows the census tracts where the percent of the population with a disability (as defined previously) is greater than the county average of 8.3 percent. The public transportation services provided by the Fort Bend County Public Transportation Department emphasize demand response services with specific programs for persons with disabilities.


Figure 10. Fort Bend County Persons with Disabilities.


 

 

 

 


SECTION 4. ACCESS TO TRANSIT FOR PERSONS WITH LIMITED ENGLISH PROFICIENCY

In previous statistical analyses of demographic characteristics, Fort Bend County identified the concentrations of population that have limited English proficiency.

 

The purpose of this section is to look more specifically at what languages other than English are spoken at home by Fort Bend County residents and to gauge the extent to which these populations may access transit services. The analysis will help the Fort Bend County Public Transportation Department to develop and carry out a language implementation plan.

 

LANGUAGE SPOKEN AT HOME

To determine the current language/translation needs of the Fort Bend County population at the countywide level, 2017 ACS 1-Year Estimate data are use. This data is reported by census tract as households in which a language other than English is spoken at home. A benefit of looking at languages spoken at home is to identify the languages that are most familiar to a person whose nation of origin is not the United States. This information will serve as guidance for Fort Bend County to provide language assistance for growing segments of the population.

 

The 2017 ACS 1-Year Estimates documents 13 language categories at the household level to present data on the number of households that speak a language and the number of those households that identify as a limited English speaking household. Table 4 presents each language category and the number of households identified for each. As shown in Table 4, Spanish is the language spoken at home by the largest percent of households—nearly 19 percent—after English.

Table 4. Languages Other than English Spoken at Home.

 

Language

Households

% of Total Households

Fort Bend County Total

235,783

100%

English only

136,585

57.93%

Spanish

44,750

18.98%

Other Indo-European languages

17,385

7.37%

Chinese (incl. Mandarin, Cantonese)

9,422

4.00%

Other Asian and Pacific Island languages

6,591

2.80%

Vietnamese

5,078

2.15%

Other and unspecified languages

4,747

2.01%

Tagalog (incl. Filipino)

3,267

1.39%

Arabic

2,524

1.07%

French, Haitian, or Cajun

1,548

0.66%

Korean

1,544

0.65%

Russian, Polish, or other Slavic languages

1,483

0.63%

German or other West Germanic languages

859

0.36%


Limited English Proficiency

Of the language categories identified in Table 4, nine categories include households that identify as limited English speaking households at a rate greater than one percent of the total households in that category, as presented in Table 5.

 

Table 5. Limited English Households.

 

 

Language Category

Total Households

Limited English

Households

% of Total Households

Chinese (incl. Mandarin, Cantonese)

9,422

3,025

32.11%

Korean

1,544

471

30.51%

Vietnamese

5,078

1,324

26.07%

Russian, Polish, or other Slavic languages

1,483

288

19.42%

Spanish

44,750

5,597

12.51%

Other Asian and Pacific Island languages

6,591

616

9.35%

French, Haitian, or Cajun

1,548

100

6.46%

Other Indo-European languages

17,385

496

2.85%

Tagalog (incl. Filipino)

3,267

58

1.78%

 

 

To further investigate Fort Bend County’s limited English population, data at the census tract or block group level is required. However, these data sets include only four household language categories for households with limited English—Spanish, Other Indo-European languages, Asian and Pacific Island languages, and Other languages3. The following sections present the spatial relationship of Fort Bend County’s populations within each of these four categories. Appendix C presents this data for each census tract in Fort Bend County.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

3 The Other languages category includes the following languages or narrow categories of languages: Navajo; Other Native languages of North America; Arabic; Hebrew; Amharic, Somali, or other Afro-Asiatic languages; Yoruba, Twi, Igbo, or other languages of Western Africa; Swahili or other languages of Central, Eastern, and Southern Africa; and Other and unspecified languages.


Spanish Spoken at Home

Figure 11 shows the census tracts where the percent of limited English households that speak Spanish at home is greater than the county average of 15.5 percent4.


Figure 11. Limited English Households that Speak Spanish.

 


 

4 In a previous section, this metric is presented as 12.51 percent, while this section presents 15.5 percent. The difference is due to different estimation methodologies between ACS 1-year and 5-year estimates.


Other Indo-European Languages Spoken at Home

Figure 12 shows the areas where the percent of the limited English households that speak Other Indo-European languages at home is greater than the county average of eight percent.


Figure 12. Limited English Households that Speak Other Indo-European Languages.


Asian and Pacific Island Languages Spoken at Home

Figure 13 shows the census tracts where the percent of limited English households that speak Asian and Pacific Island languages at home is greater than the county average of 21.4 percent.


Figure 13. Limited English Households that Speak Asian and Pacific Island Languages.


Other Languages Spoken at Home

Figure 14 shows the census tracts where the percent limited English households that speak Other languages at home is greater than the county average of 5.3 percent.


Figure 14. Transit Rider Home Addresses and Population that Speaks Other Languages.


 

 

 


SECTION 5. TITLE VI POLICIES AND PROCEDURES

According to the guidance provided by FTA Circular 4702.1B, the Fort Bend County Public Transportation Department must ensure that programs, policies, and activities comply with DOT Title VI Regulations.

 

The purpose of this section is to present a statement of policy for compliance with Title VI, instructions for how a member of the public may file a discrimination complaint, and procedures for tracking and investigating Title VI complaints. The Public Transportation Department has a responsibility to provide public notice to the beneficiaries of its public transportation services of protection under Title VI.

 

TITLE VI STATEMENT OF POLICY FOR PUBLIC TRANSPORTATION

Fort Bend County is committed to a policy of non-discrimination in the conduct of its business, including the Title VI responsibility to deliver equitable and accessible transportation services. Fort Bend County officially formed the Public Transportation Department in June 2005 to provide residents with safe and efficient public transportation services while maintaining service quality and customer satisfaction.

 

The Public Transportation Department recognizes its responsibility to the Fort Bend County community in which it operates and to the society it serves. The Public Transportation Department will utilize its best efforts to assure that no person shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under the Fort Bend County program of transit service delivery and related benefits. Further, the Public Transportation Department will utilize best efforts to provide equitable and accessible public transportation services to persons of low income and persons with limited English proficiency.

 

In order to comply with the Title VI requirements, the Public Transportation Department strives to accomplish the following objectives:

 

                   Ensure that the level and quality of transportation service is provided without regard to race, color or national origin;

                   Identify and address, as appropriate, disproportionately high and adverse human health and environmental effects, including social and economic effects of programs and activities on minority populations and low-income populations;

                   Promote the full and fair participation of all affected populations in transportation decision making;

                   Prevent the denial, reduction or delay in benefits related to programs and activities that benefit minority populations or low-income populations; and

                   Ensure meaningful access to programs and activities by persons with limited English proficiency.

 

The responsibility for carrying out Fort Bend County’s commitment to Title VI responsibilities rests with the Director of the Public Transportation Department. All managers, supervisors, and


employees in the Public Transportation Department share in the responsibility for making the Title VI Program a success.

 

Fort Bend County is committed to safeguarding against discrimination in its provision of public transportation services. Any person who feels he or she may have been discriminated against is encouraged to report in writing such a violation to the Fort Bend County within 180 days of the alleged discrimination. Additional information concerning the Fort Bend County Title VI obligations and the complaint procedure can be found by calling (281) 633-7433 or on the county’s web site www.FBCTransit.org.

 

FILING A DISCRIMINATION COMPLAINT

The responsibility for carrying out Fort Bend County’s commitment to Title VI responsibilities rests with the Director of the Public Transportation Department. All managers, supervisors, and employees in the Public Transportation Department share in the responsibility for making the Title VI Program a success.

 

Any person who feels he or she may have been discriminated against is encouraged to report in writing such a violation to the Fort Bend County Public Transportation Department within 180 days of the alleged discrimination. If the individual believes that he/she has been excluded from participation in, denied the benefits of, or subjected to discrimination based on race, color, national origin, language, or income level under Fort Bend County’s Public Transportation Department programs for transit service delivery or related benefits, the individual may file a complaint with the Fort Bend County Public Transportation Department:

 

          Mail to the Fort Bend County Public Transportation Department, Civil Rights Officer, 12550 Emily Court, Suite 400, Sugar Land, TX 77478;

          Telephone (281) 633-7433;

          Fax (832) 471-1843; or

          Email at FBCTransit.org

 

Complaints may also be filed with the following organization no later than 180 days after the date of the alleged discrimination:

 

Federal Transit Administration’s Office of Civil Rights Attention: Title VI Program Coordinator

East Building, 5th Floor - TCR 1200 New Jersey Ave., SE Washington, DC 20590

202-366-4018

http://www.fta.dot.gov/civilrights/title6/civil_rights_5104.html

 

Appendix D of this report provides a copy of the recommended complaint form. Comments can be submitted in a format other than the complaint form. If the complaint is filed verbally, the information will be documented in writing by the Public Transportation Department.


TRACKING AND INVESTIGATING TITLE VI COMPLAINTS

The Civil Rights Officer will review and investigate every complaint promptly. Reasonable measures will be undertaken to preserve any information that is confidential. At a minimum, the Civil Rights Officer will:

 

                   Identify and review all relevant documents, practices and procedures;

                   Identify and interview persons with knowledge of the Title VI violation, i.e., the person making the complaint; witnesses or anyone identified by the Complainant; anyone who may have been subject to similar activity, or anyone with relevant information;

 

Once the investigation has been completed, the Civil Rights Officer will decide the validity of the complaint and what, if any, remedial actions will be taken to address the complainant’s concerns. If a Title VI violation is found to exist, remedial steps as appropriate and necessary will be taken immediately. The complainant will also receive a final report together with any remedial steps. The investigation process and final report should take no longer than twenty-five

(25) business days. If no violation is found and the complainant wishes to appeal the decision, he or she may appeal directly to the Director of Public Transportation, 12550 Emily Court, Suite 400, Sugar Land, TX 77478.

 

The Civil Rights Officer will maintain a log of Title VI complaints received from this process which shall include the date the complaint was filed; a summary of the allegations; the status of the complaint; and actions taken by the Department of Public Transportation in response to the complaint. Should Fort Bend County receive a Title VI complaint in the form of a formal charge or lawsuit, the complaint will be forwarded to the Fort Bend County Attorney. The Civil Rights Officer’s log of Title VI complaints will be included in each Title Vi program update. If no complaints were received, a letter stating this fact will be included in place of the complaint log. See Appendix E for Fort Bend County’s 2019 Letter of No Complaints.

 

Complaints may also be filed with the following organization no later than 180 days after the date of the alleged discrimination:

 

Federal Transit Administration’s Office of Civil Rights Attention: Title VI Program Coordinator

East Building, 5th Floor - TCR 1200 New Jersey Ave., SE Washington, DC 20590

202-366-4018

http://www.fta.dot.gov/civilrights/title6/civil_rights_5104.html

 

The Civil Rights Officer will prepare and maintain a list of any active Title VI investigations, complaints, and lawsuits conducted by entities other than FTA.


PUBLIC NOTICE

The Fort Bend County Public Transportation Department is responsible for notifying the public and beneficiaries of public transportation services of protection under Title VI and providing instructions on how to file a discrimination complaint.

 

To notify the public and beneficiaries of public transportation services of protection under Title VI, the Public Transportation Department will do the following:

 

                   Post the Title VI policy statement, instructions on how to file a complaint, and access to the complaint form on the departmental website.

                   Post the Title VI policy statement and instructions on how to file a complaint in the office of the Public Transportation Department.

                   Post the Title VI policy statement and instructions on how to file a complaint in all buses of the Public Transportation Department.

                   Fort Bend County Public Transportation posts Title VI notices in the following locations/documents:

o   Buses

o   Website

o   Bulletins

o   Passenger Guidelines

o   Route Schedules

o   Brochures

o   Customer Handouts

o   Public Transportation Department Office and areas accessible to riders

All vital documents will be provided in the languages identified by FBC’s Four Factor Analysis as languages spoken by at least one percent of the County’s population.



SECTION 6. PUBLIC INFORMATION ABOUT TRANSIT SERVICES AND LEP PLAN

The Fort Bend County Public Transportation Department is committed to ensuring meaningful access to programs and activities by persons with limited English proficiency, as required by FTA Circular 4702.1B.

 

This section has two purposes. The first purpose is to document the types of public information about transit services currently provided by the Public Transportation Department and to summarize public outreach and involvement activities to reach out to target markets including minority and low-income people, older adults, and persons with disabilities. The second purpose is to document a proposed approach to ensure meaningful access to persons with limited English proficiency by providing more bilingual information.

 

SUMMARY OF CURRENT PUBLIC OUTREACH AND INVOLVEMENT

The Fort Bend County Public Transportation Department provides public outreach pamphlets in both English and Spanish. The Public Transportation Department also provides public information about transit services in English via the following media.

 

Internet Website:        www.FBCTransit.org

Telephone:                   281-633-7433

Toll Free:                     866-751-8747

Fax:                              832-471-1843

Email:                          transit@fortbendcountytx.gov

Individuals with hearing impairments can make a reservation utilizing the Telecommunications Relay Service (TRS). The individual would dial 711 which would connect him/her to TRS. Individuals with vision impairments may request printed materials in larger fonts upon request.

 

Fort Bend Express commuter transit services—public information is available in English from the following website or by telephone or email:

 

Internet Website:        www.FBCTransit.org

Telephone:                  281-633-7433

Fax:                              832-471-1843

Email:                           transit@fortbendcountytx.gov

All Fort Bend County websites, including the Public Transportation website, can be translated into 80 languages by selecting a language from a dropdown menus of Google Translate® options.


The Fort Bend County Public Transportation Department engages in public outreach in order to attract ridership and inform others of transit services. Outreach takes the form of presentations, open houses, information tables, group discussions, posters, and pamphlets. Pamphlets are available in Spanish. Public involvement activities occur at churches, schools, community centers, governmental agencies, chambers of commerce, and agencies that provide human and social services for older adults and persons with disabilities. The Public Transportation Department keeps a record of the locations and events. The language used for all verbal presentations and group discussions is English. Sign language interpreters are available upon request.

 

Appendix F includes documentation of public presentations and public outreach initiatives by the Fort Bend County Public Transportation Department. Many of the collaboration meetings are with advocates for minority and low-income people – for example:

 

                   Fort Bend County Meals on Wheels

                   Texas Workforce Solutions

                   Catholic Charities

                   Literacy Council of Fort Bend County

                   Experience Works Employment, Training Director

                   Fort Bend Independent School District, Vocational Adjustment Coordinator

                   Fort Bend County Indigent Health Care Manager

                   Parkwest Staffing, Branch Manager

                   Texana, Supported Employment Coordinator

                   The Association for Retarded Citizens of Fort Bend County

 

Public outreach also includes a concerted effort to reach out to health and human service agencies that support persons with disabilities and older adults.

 

ENHANCEMENTS FOR PUBLIC OUTREACH TO TITLE VI POPULATIONS

In order to ensure that minority, low-income, and LEP persons have meaningful access to public outreach activities, the Fort Bend County Public Transportation Department will enhance the current public involvement program in the following ways:

 

          All public outreach efforts will continue to be descriptively documented and the following information about each outreach effort will be noted:

o   Date of the outreach;

o   Name, address, and phone number of location of the public outreach;

o   Names of Fort Bend County Public Transportation staff that were present;

o   Name of partner staff that were present;

o   Notes about the outreach effort describing the reason for the outreach and the format of the outreach (presentation, open house, information table, group discussion, meeting, or other);

o   Number of individuals in attendance.


          The Public Transportation Department has developed a language implementation plan to ensure meaningful access to LEP persons (see LEP Plan below).

 

FOUR FACTOR ANALYSIS

In developing the language implementation plan, the Fort Bend County Public Transportation Department undertook a U.S. DOT “four factor” LEP analysis. A brief description of each factor and pertinent considerations are provided in the following discussion.

 

1.             The number or proportion of LEP persons eligible in the Fort Bend County service area who maybe served or likely to encounter a Public Transportation Department program, activity, or service.

 

As documented in Sections 4 and 5 of this report, Spanish is the language other than English most often used by residents of Fort Bend County. Nearly 19 percent of the Fort Bend County households speaks Spanish at home. There are eight other languages or language categories spoken at home by at least one percent of Fort Bend County’s households, including: Other Indo-European languages (7.37 percent), Chinese including Mandarin and Cantonese (3.7 percent), Other Asian and Pacific Island languages (2.8 percent), Vietnamese (2.2 percent), Other Unspecified languages (2.0 percent), Tagalog including Filipino (1.4 percent), and Arabic (1.1 percent).

 

2.             The frequency with which LEP individuals come in contact with a Public Transportation Department program, activity, or service.

 

The Fort Bend County Public Transportation Department assesses the frequency with which staff and drivers have or could possibly have contact with LEP persons. This includes documenting phone inquiries and verbally surveying drivers. The occasions when information is requested in another language are infrequent; however, when a request is made, the request is for information in Spanish.

 

3.             The nature and importance of the program, activity, or service provided by the Public Transportation Department.

 

Public transportation is the means of travel to work, getting to medical appointments or to attend school and achieve general mobility for many LEP persons. The Public Transportation Department partners with numerous community organizations and social and human service agencies to provide transit services. The Fort Bend County Public Transportation Department will collaborate with all organizations and agencies in the service area to seek public input, hold public meetings, and assist in advising all LEP persons of the types of language assistance and public transportation services that can be provided.

 

4.             The resources available to the Public Transportation Department and overall costs.

 

The Public Transportation Department continuously assesses its available resources that could be used for providing LEP assistance. This includes determining the ability of


members of the staff and drivers to speak another language (specifically, Spanish), identifying how much a professional interpreter and translation would cost on an as needed basis, which documents would be most valuable to be translated if and when warranted, taking an inventory of available organizations that the Public Transportation Department could partner with for outreach and translation efforts, and what level of staff training is needed.

 

Based on these four factors, the Fort Bend County Public Transportation Department developed a plan to assist LEP persons who speak Spanish as a native language.

 

LEP PLAN

Consistent with guidance provided by FTA Circular 4702.1B, the Fort Bend County Public Transportation Department will provide language assistance in Spanish for persons with limited English proficiency. In addition, the department will monitor available information to anticipate the need for languages other than English and Spanish every three years.

 

Language Assistance Measures

In order to ensure meaningful access by LEP persons who speak Spanish, the Fort Bend County Public Transportation Department will enhance current public information about transit services in the following ways:

 

          The statement of policy for compliance with Title VI, instructions for how to file a discrimination complaint, and the complaint form will be provided in both English and Spanish.

 

          Public information materials will be provided with a bilingual option for Spanish:

o   Fort Bend County Public Transportation Department website will have critical information posted in English and Spanish;

o   The recorded information for the telephone number for general information will have a bilingual option in Spanish;

o   Printed publications will be printed in an English/Spanish format.

          When an interpreter is needed to respond to a telephone call to reserve a demand response transit trip, the person will be referred to a bilingual Public Transportation Department employee, or, if necessary, a bilingual employee in another Fort Bend County department will be called in to assist the customer. The individual’s reserved trip will be noted as Spanish-speaking on the driver’s manifest to alert the driver to a LEP passenger who may need additional assistance.

 

          A member of the Fort Bend County staff who speaks Spanish or an interpreter will be available to facilitate public outreach efforts involving the general public in areas of the county where there are concentrations of population that speak Spanish at home (to be determined based on census data, ESL data from school districts, or other reliable sources of information).


          The Public Transportation Department will make available an English/Spanish interpreter for public meetings. The English/Spanish announcement for the public meeting will state that translation services will be provided if requested in advance.

 

Monitor Trends in Languages Other than English

The Fort Bend Public Transportation Department will use the following tools to identify who may need language assistance:

 

          Examine records for language assistance from past meetings and events to anticipate the possible need for assistance at upcoming meetings.

          When the Public Transportation Department sponsors workshops or conferences, the responsible staff member will set up a sign-in sheet and then assign someone to personally greet and briefly speak to each attendee. To informally gage the attendee’s ability to speak and understand English, the greeter will ask a question that requires a full sentence reply.

          Ask reservation clerks and receptionists to document each time a call is received from a person who does not speak proficiently in English. Keep a log of experiences to establish a trend line.

 

Training for Staff

The Fort Bend County Public Transportation Department will provide staff with a copy of the LEP Plan and provide training for all employees including new hires. Training topics will include:

 

          Understanding the Title VI policy and LEP responsibilities;

          What language assistance services the Public Transportation Department offers;

          Instructions on how to document language assistance requests; and

          How to handle complaints.

 

Monitoring and Updating the LEP Plan

The Fort Bend County Public Transportation Department will monitor and evaluate changes in LEP population through available demographic information to determine the growing incidence of other languages and potential need for language accommodation.

 

The LEP plan is designed to be flexible and can be easily updated. Each triennial update should examine components such as the following:

 

          Was the need for language assistance provided? If not, why not? If yes, how was the assistance was provided?

          Were any complaints received?

          Has there been any change in the types of languages where translation services are needed?

          What is the current LEP population in the service area?

          Is there still a need for continued language assistance for previously identified programs or services? Are there other programs or services that should be included?

          Have the goals of the LEP Plan been accomplished?


TRIENNIAL REPORTS

The Fort Bend County Public Transportation Department will prepare and submit a Title VI Program to FTA every three years beginning in 2009. The program will include the following information at a minimum:

 

          Evidence of notice to the public that the Fort Bend County Public Transportation Department complies with Title VI and instructions to the public on how to file a discrimination complaint;

          Procedures for tracking and investigating Title VI complaints;

          List of any Title VI investigations, complaints, or lawsuits;

          Summary of public outreach and involvement activities and steps undertaken to ensure that minority and low-income people have meaningful access to these activities; and

          Plan for providing language assistance for persons with limited English proficiency.



SECTION 7. SERVICES STANDARDS AND POLICIES FOR TRANSIT IN LARGE URBAN AREAS

According to the FTA Circular 4702.1B program-specific guidance for recipients that provide transit service in a large urban area, the Fort Bend County Public Transportation Department should adopt quantitative system-wide service standards and policies to guard against service design and operational policies that have disparate impacts. The department is also required to monitor transit service throughout the county to ensure that minority groups and low-income populations are beneficiaries of transit services. Every three years, the Fort Bend County Public Transportation Department is required to document compliance.

 

The purpose of this section is to document Fort Bend County compliance with the FTA Circular 4702.1B program-specific guidance for recipients that provide transit service in a large urban area.

 

SERVICE STANDARDS AND SERVICE POLICIES

Fort Bend County public transportation services are either demand response or commuter express bus. As a result, the service standards and policies have specific requirements, different from traditional service standards that include local fixed-route service. The following paragraphs include the service standards and service policies for the Fort Bend County Public Transportation Department.

 

 

Service Coverage

Coverage refers to the geographic area where transit services are provided.

 

Demand Response

Point Deviation Service

Commuter Express Bus

Standard: Origins and destinations in Fort Bend County.

The service area includes a buffer service area within one- mile of the county limit. Trips may be scheduled for origins and destinations within the buffer service area.

Service is provided along three fixed routes in Richmond, TX and Rosenberg, TX. Deviations from the fixed routes are accommodated upon request, up to 3/4 of a mile from the main route.

Standard: Service from park and ride lots in Fort Bend County to activity centers in the Harris County metropolitan area based on demand and resources.

Intermediate stops may include METRO transit facilities to provide opportunity for regional connections by transfer.


Service Availability

Availability refers to how passengers may access transit service.

 

Demand Response

Point Deviation Service

Commuter Express Bus

Standard: Service is available curb-to-curb; however, persons with disabilities can request door-to-door service. All passengers must wear seat restraints. Seat restraints must be provided for children 40 lbs. or less. Passengers 12 years or younger must be accompanied by another person 18 years or

older

Standard: Service is available to anyone who can access transit service at the designated transit stops by driving, walking, biking or by transfer from demand response transit service. Service is also available to those individuals that request to be picked up by the transit vehicle at a location

within 3/4 mile of the route.

Standard: Service is available to anyone who can access transit service at the park and ride lot, by driving, walking, biking or by transfer from demand response transit service.

 

 

Span of Service

Span of service refers to the days of the week and the hours that service is available.

 

Demand Response

Point Deviation Service

Commuter Express Bus

Standard: Days - Monday through Friday (excluding Fort Bend County holidays). Service may be provided on Saturday for the JARC and New Freedom programs and other services as funding becomes available.

Hours -Service is typically scheduled for first destination drop-off by 8:00

a.m. and last pick-up for service from activity centers.

up no later than 5:00 p.m.

Standard: Service is available Monday through Friday (excluding Fort Bend County holidays) from 6:25AM until 5:45 PM.

Standard: Days - Monday through Friday (excluding Fort Bend County holidays) and Hours. Generally between 5:20

a.m. and 10:00 a.m. for service to activity centers and afternoon service between 3:30 p.m. and 8:35 p.m. for service from activity centers – some routes offer midday service between 11:00 a.m. and 2:00 p.m.


Service Frequency

Vehicle headway refers to the time interval between vehicles travelling the same direction on the same route.

 

Demand Response

Point Deviation Service

Commuter Express Bus

Standard: Not Applicable

Standard: 60 minute intervals. More frequent service (smaller intervals) may be provided as demand warrants and subject to available resources (funding and vehicle availability).

Standard: 15-30 minute intervals during peak periods in the peak direction of travel.

More frequent service (smaller intervals) may be provided as demand warrants and subject to available resources (funding and vehicle availability).

 

 

Load Factor

The “load factor” reflects the number of passengers divided by the seated capacity of the bus, reflected as a percentage.

 

Demand Response

Point Deviation Service

Commuter Express Bus

Standard: Not to exceed 100% The demand response service, while serving members of the general public, also serves many older adults and persons with disabilities. This makes it important for 100% of riders to have a seat or wheelchair option. Fort Bend County Transit does not allow riders to stand while onboard the transit agency’s vehicles.

 

Reservations for rides will be accepted on a “time and space” available basis.

Standard: Not to exceed 100%. Fort Bend County Transit does not allow riders to stand while onboard the transit agency’s vehicles, therefore each rider must have a seat (or a location to secure their wheelchair).

Standard: Not to exceed 100% The express service is designed for riders to commute long distances to activity centers, making it necessary that riders have a seat. Fort Bend County Transit does not allow riders to stand while onboard the transit agency’s vehicles.


Service Reliability (On-Time Performance)

On-time performance is a measure of service reliability.

 

Demand Response

Point Deviation Service

Commuter Express Bus

Standard: Service is considered on-time within 15 minutes before and 15 minutes after the scheduled pick-up time.

Standard: Service is considered on-time if the bus departs a designated time point no more than 5 minutes later than scheduled.

 

Operators should never depart a time point early (ahead of the published schedule). On-time performance should meet or exceed 90% at end of line

locations.

Standard: Service is considered on-time if the bus departs a designated time point no more than 5 minutes later than scheduled.

 

Operators should never depart a time point early (ahead of the published schedule). On-time performance should meet or exceed 90% at end of line

locations.

 

 

Vehicle Assignment

Vehicle assignment refers to the process by which transit vehicles are placed into service throughout the system.

Text Box: Standard: Buses are assigned to ensure the best match of vehicle specifications to the types of transit service to be provided. Vehicles will be assigned on the basis of safety, efficiency, and performance. Vehicle will not be assigned with the intent to provide preference or benefit to any geographic service area or any passenger.

 

 

Passenger Amenities

Passenger amenities include bus stops, benches, and shelters for the convenience of passengers who must wait for fixed route buses on schedule.

 

Demand Response

Point Deviation Service

Commuter Express Bus

Standard: A bus stop and/or a sign containing pertinent information may be posted at destinations that are frequent stops for demand response passengers, such as a medical facility.

Standard: A bus stop and/or a sign containing route information will be posted at stops.

Standard: A bus stop and/or a sign containing route information will be posted at stops.

 

Passenger amenities such as benches and shelters will be incorporated in permanent park and ride lots, but may not be provided at temporary and/or leased park and ride lots because of tenant agreements.


REVIEW OF SYSTEM-WIDE SERVICE CHANGES AND FARE INCREASES

In order to comply with Title VI requirements, the Fort Bend County Public Transportation Department will evaluate significant system-wide service and fare changes and proposed service improvements at the planning and programming stages to determine whether those changes have a discriminatory impact on minority and low-income populations.

 

The Public Transportation Department will take the following steps to evaluate significant system-wide service and fare changes and proposed service improvements:

 

          Assess the effects of the proposed fare or service change on minority and low-income populations.

 

Service Changes: Analyze demographic information and maps of the service area to determine how services changes will impact minority and low-income populations in the county.

 

Span of Service: For reducing or increasing the span of service, the Public Transportation Department will analyze data obtained from ridership surveys or other data to determine days and times of the day when low-income and minority riders might be negatively affected by a service span alteration.

 

Fare Changes: For any reduction or increase in service fares, the Public Transportation Department will analyze any available information from surveys or other data indicating whether minority or low-income riders are more likely to use the mode of service, payment type, or payment media that would be affected by the fare change.

 

          Assess the alternatives available for people affected by the major service or fare change.

 

Service Changes: For proposed service changes, the Public Transportation Department will analyze what, if any, modes of transit or transit services are available for people affected by the service expansion or reduction. This analysis will compare the travel time and cost of the current route with the travel time and cost to the rider of the alternatives.

 

Fare Changes: For proposed fare changes, the Public Transportation Department will analyze what, if any, alternative transit modes, fare payment types, or fare payment media are available for people affected by the fare change. This analysis will compare the fares paid under the change with fares that would be paid through available alternatives.

 

          Determine which, if any, of the proposals under consideration would have a disproportionately high and adverse effect on minority and low-income riders.

 

Under FTA guidelines, Fort Bend County can implement a fare increase or major service change that would have disproportionately high and adverse effects on minority and low- income riders provided the Public Transportation Department demonstrates that the action meets a substantial need that is in the public interest and that alternatives would have more severe adverse effects than the preferred alternative.


 

          Identify plans to minimize, mitigate, or offset any adverse effects of proposed fare and service changes on minority and low-income populations.

 

REVIEW FOR TITLE VI COMPLIANCE

As a way to ensure Title VI compliance, the Fort Bend County Public Transportation Department will monitor Title VI related service factors. The review will include the following steps:

 

          Record of Complaints: The Public Transportation Department will investigate and track Title VI complaints according to the adopted procedures. Fort Bend County Public Transportation Department will maintain a list of any active investigations conducted by entities other than FTA, which includes lawsuits and complaints.

 

          Ridership Data: The Public Transportation Department will monitor the location of riders of transit services and compare to the most current demographic data to ensure no discriminatory service. The department will include questions to ascertain rider characteristics for Title VI demographics in periodic surveys of transit riders.

 

          Changes in Service: The Public Transportation Department will evaluate and modify any change in service in order to eliminate or mitigate adverse effects or discrimination that could occur as a result of the change. Changes in service include changes in routes, hours of operation, frequency of service, reduction of service, or elimination of service.

 

          LEP Plan: The Public Transportation Department will provide language assistance in Spanish for persons with limited English proficiency according to the LEP Plan. In addition, the department will monitor available information to anticipate the need for languages other than English and Spanish. Information on LEP populations will be obtained from ACS data and other relevant sources as available. This will help track growth of specific languages in the county and provide insight into what languages people in the general public may need assistance.

 

          Public Outreach: The Public Transportation Department will maintain a list of all public outreach initiatives and presentation. Records will be reviewed periodically to ensure that minority, low-income, and LEP persons have meaningful access to public outreach activities.



 


REFERENCES

Federal Transit Administration. Circular 4702.1B, Title VI Requirements and Guidelines for Federal Transit Administration Recipients. October 1, 2012.

 

Federal Transit Administration. Quick Reference Title VI Circular 4702.1B. October 3, 2012.

 

Rural Transit Assistance Program. Transit Managers Toolkit. Available at: http://nationalrtap.org/transitmanager/AdministrationCompliance/CivilRights. Accessed September 16, 2015.

 

Texas Department of Transportation, Public Transportation Division (PTN). Title VI Program for Federal Transit Administration Recipients, 2015-2018. March 12, 2015.


APPENDIX A – O&M FACILITY ADVANCE PLANNING REPORT

































Text Box: 87 


APPENDIX B – TITLE VI DEMOGRAPHIC ANALYSIS

Fort Bend County Demographic Data – Minority, Age 65 and Older, Disability Status, and Low-Income

Source: 2017 ACS 5-Year Estimates

 Highlighted cell indicates census block group is above the county average for the data category

                                                                                                                                                                                                                                                                                                                                            

*Minority is defined as non-white persons inclusive of non-white Hispanic/Latino population

 

 

 

 

Location

 

Total Pop.

 

Total Minority*

 

%

Minority

 

Hispanic or Latino

 

% Hispanic or Latino

Pop. Aged 65+

 

% Aged

65+

 

Total Pop. Aged 5+

Pop. 5+

with Disability

 

% w/ Disability

Total Households

(HH)

HHs w/Income

Below Poverty

% HHs

w/Income

Below Poverty

Fort Bend County Total

711,421

466,989

65.64%

171,949

24.17%

69,049

9.71%

661,564

54,444

8.30%

222,331

16,400

7.38%

Census Tract 6701.01

7,215

7,122

98.71%

4,868

67.47%

581

8.05%

6,786

574

8.46%

1,813

399

22.01%

Census Tract 6701.02

3,337

3,299

98.86%

1,289

38.63%

162

4.85%

2,998

433

14.44%

1,041

220

21.13%

Census Tract 6702

8,028

7,887

98.24%

3,256

40.56%

815

10.15%

7,417

739

9.96%

2,461

261

10.61%

Census Tract 6703

3,751

3,621

96.53%

980

26.13%

502

13.38%

3,469

542

15.62%

1,209

127

10.50%

Census Tract 6704

5,279

5,119

96.97%

796

15.08%

538

10.19%

4,851

619

12.82%

1,674

137

8.18%

Census Tract 6705

4,478

4,261

95.15%

977

21.82%

467

10.43%

4,194

510

12.20%

1,683

178

10.58%

Census Tract 6706.01

9,661

9,507

98.41%

1,419

14.69%

845

8.75%

9,076

795

8.76%

3,101

152

4.90%

Census Tract 6706.02

1,968

1,942

98.68%

654

33.23%

160

8.13%

1,785

188

10.53%

572

74

12.94%

Census Tract 6707

5,460

4,695

85.99%

778

14.25%

561

10.27%

4,973

529

10.68%

1,815

83

4.57%

Census Tract 6708

17,818

17,334

97.28%

7,067

39.66%

703

3.95%

16,512

1,476

8.94%

4,816

593

12.31%

Census Tract 6709.01

12,254

9,587

78.24%

710

5.79%

1,267

10.34%

11,777

949

8.06%

3,654

53

1.45%

Census Tract 6709.02

7,652

7,379

96.43%

2,428

31.73%

454

5.93%

6,890

556

8.08%

2,150

211

9.81%

Census Tract 6710.01

5,294

2,340

44.20%

689

13.01%

1,389

26.24%

4,958

860

17.35%

2,333

87

3.73%

Census Tract 6710.02

6,374

3,881

60.89%

1,782

27.96%

986

15.47%

5,865

678

11.56%

2,324

167

7.19%

Census Tract 6711

8,659

7,562

87.33%

3,469

40.06%

801

9.25%

8,039

953

11.90%

2,668

426

15.97%

Census Tract 6712

6,314

5,702

90.31%

1,642

26.01%

523

8.28%

6,048

912

15.08%

1,975

162

8.20%

Census Tract 6713

4,432

3,791

85.54%

1,642

37.05%

300

6.77%

4,231

385

9.10%

1,326

207

15.61%

Census Tract 6714

8,569

7,371

86.02%

1,808

21.10%

674

7.87%

8,153

441

5.41%

3,204

451

14.08%

Census Tract 6715.01

7,711

5,650

73.27%

897

11.63%

889

11.53%

7,197

453

6.40%

2,449

134

5.47%

Census Tract 6715.02

1,669

1,372

82.20%

61

3.65%

165

9.89%

1,589

149

9.38%

479

18

3.76%

Census Tract 6716.01

7,083

3,480

49.13%

822

11.61%

854

12.06%

6,442

489

7.59%

2,791

121

4.34%

Census Tract 6716.02

3,633

1,843

50.73%

409

11.26%

502

13.82%

3,442

257

7.47%

1,238

54

4.36%


Text Box: 88 

 

 


Location

 

Total Pop.

 

Total Minority*

 

%

Minority

 

Hispanic or Latino

 

% Hispanic or Latino

Pop. Aged 65+

 

% Aged

65+

 

Total Pop. Aged 5+

Pop. 5+

with Disability

 

% w/ Disability

Total Households

(HH)

HHs w/Income

Below Poverty

% HHs

w/Income

Below Poverty

Fort Bend County Total

711,421

466,989

65.64%

171,949

24.17%

69,049

9.71%

661,564

54,444

8.30%

222,331

16,400

7.38%

Census Tract 6717

5,013

1,556

31.04%

455

9.08%

1,657

33.05%

4,779

537

11.30%

2,003

159

7.94%

Census Tract 6718

3,354

2,575

76.77%

848

25.28%

307

9.15%

3,170

231

7.29%

1,248

75

6.01%

Census Tract 6719

4,105

2,053

50.01%

906

22.07%

765

18.64%

3,893

381

9.79%

1,312

47

3.58%

Census Tract 6720.01

8,116

6,775

83.48%

1,071

13.20%

1,079

13.29%

7,755

865

11.24%

2,533

310

12.24%

Census Tract 6720.02

6,660

4,978

74.74%

1,058

15.89%

630

9.46%

6,334

578

9.13%

2,923

336

11.50%

Census Tract 6721

3,938

1,607

40.81%

334

8.48%

1,258

31.95%

3,870

448

11.78%

1,643

68

4.14%

Census Tract 6722

3,142

1,233

39.24%

604

19.22%

563

17.92%

3,014

249

8.26%

1,360

50

3.68%

Census Tract 6723.01

7,911

6,732

85.10%

2,012

25.43%

701

8.86%

7,368

514

6.98%

2,416

242

10.02%

Census Tract 6723.02

9,040

4,475

49.50%

1,596

17.65%

1,244

13.76%

8,703

946

10.88%

2,994

187

6.25%

Census Tract 6724

9,136

7,278

79.66%

3,292

36.03%

891

9.75%

8,656

685

7.91%

2,646

340

12.85%

Census Tract 6725

7,686

6,807

88.56%

3,217

41.86%

900

11.71%

7,238

627

8.66%

2,317

177

7.64%

Census Tract 6726.01

10,240

8,718

85.14%

5,510

53.81%

708

6.91%

9,581

871

9.09%

2,955

542

18.34%

Census Tract 6726.02

7,239

6,845

94.56%

2,354

32.52%

630

8.70%

6,854

438

6.40%

1,858

138

7.43%

Census Tract 6727.01

14,824

13,292

89.67%

4,882

32.93%

1,138

7.68%

13,991

1,097

7.84%

3,898

575

14.75%

Census Tract 6727.02

7,226

4,820

66.70%

1,376

19.04%

481

6.66%

6,654

397

5.97%

2,172

259

11.92%

Census Tract 6728

7,937

5,899

74.32%

1,206

15.19%

738

9.30%

7,543

508

6.95%

2,284

96

4.20%

Census Tract 6729

47,744

33,550

70.27%

7,414

15.53%

2,804

5.87%

42,067

3,000

7.16%

14,046

797

5.67%

Census Tract 6730.01

8,144

2,604

31.97%

940

11.54%

1,001

12.29%

7,780

691

8.88%

2,703

127

4.70%

Census Tract 6730.02

9,563

4,685

48.99%

2,173

22.72%

794

8.30%

8,916

589

6.61%

3,097

280

9.04%

Census Tract 6730.03

12,831

6,148

47.92%

1,950

15.20%

520

4.05%

12,062

255

2.11%

3,924

62

1.58%

Census Tract 6731.01

65,528

34,703

52.96%

15,051

22.97%

3,574

5.45%

59,714

3,085

5.18%

18,670

502

2.69%

Census Tract 6731.02

17,950

9,281

51.70%

3,500

19.50%

2,116

11.79%

17,112

1,152

6.73%

5,974

472

7.90%

Census Tract 6732

14,373

4,570

31.80%

2,223

15.47%

877

6.10%

12,833

642

5.00%

4,421

143

3.23%

Census Tract 6733

6,162

1,348

21.88%

708

11.49%

1,394

22.62%

5,889

488

8.29%

2,316

155

6.69%

Census Tract 6734

22,998

10,531

45.79%

4,859

21.13%

1,975

8.59%

20,631

1,203

5.84%

7,462

125

1.68%

Census Tract 6735

7,925

2,654

33.49%

1,371

17.30%

986

12.44%

7,678

519

6.77%

3,007

178

5.92%

Census Tract 6736

7,492

1,843

24.60%

1,489

19.87%

1,133

15.12%

7,104

644

9.07%

2,669

120

4.50%

Census Tract 6737

2,550

1,610

63.14%

811

31.80%

185

7.25%

2,550

6

27.27%

4

0

0.00%

Census Tract 6738

9,805

7,517

76.66%

1,732

17.66%

848

8.65%

9,339

764

8.18%

2,631

208

7.91%

Census Tract 6739.01

8,633

4,941

57.23%

766

8.87%

876

10.15%

8,491

451

5.31%

2,586

46

1.78%


Text Box: 89 

 

 


Location

 

Total Pop.

 

Total Minority*

 

%

Minority

 

Hispanic or Latino

 

% Hispanic or Latino

Pop. Aged 65+

 

% Aged

65+

 

Total Pop. Aged 5+

Pop. 5+

with Disability

 

% w/ Disability

Total Households

(HH)

HHs w/Income

Below Poverty

% HHs

w/Income

Below Poverty

Fort Bend County Total

711,421

466,989

65.64%

171,949

24.17%

69,049

9.71%

661,564

54,444

8.30%

222,331

16,400

7.38%

Census Tract 6739.02

11,792

9,184

77.88%

584

4.95%

825

7.00%

10,921

461

4.22%

3,435

183

5.33%

Census Tract 6740

8,239

4,505

54.68%

567

6.88%

1,424

17.28%

7,895

733

9.28%

3,033

297

9.79%

Census Tract 6741

7,472

3,287

43.99%

904

12.10%

1,028

13.76%

7,037

340

4.83%

2,636

160

6.07%

Census Tract 6742

5,286

2,391

45.23%

381

7.21%

745

14.09%

5,037

177

3.51%

1,783

44

2.47%

Census Tract 6743

8,603

5,734

66.65%

502

5.84%

909

10.57%

8,073

351

4.35%

2,564

40

1.56%

Census Tract 6744

17,567

12,910

73.49%

976

5.56%

1,550

8.82%

16,483

810

4.91%

4,823

186

3.86%

Census Tract 6745.01

11,895

8,533

71.74%

1,152

9.68%

987

8.30%

10,929

388

3.55%

3,737

22

0.59%

Census Tract 6745.02

19,750

9,720

49.22%

3,725

18.86%

1,432

7.25%

18,511

1,039

5.61%

5,696

391

6.86%

Census Tract 6746.01

3,609

1,006

27.87%

243

6.73%

759

21.03%

3,408

399

11.71%

1,326

33

2.49%

Census Tract 6746.02

8,329

2,970

35.66%

1,338

16.06%

832

9.99%

7,665

506

6.60%

2,544

49

1.93%

Census Tract 6746.03

5,871

2,836

48.31%

1,970

33.55%

648

11.04%

5,634

652

11.57%

2,004

167

8.33%

Census Tract 6746.04

5,195

4,236

81.54%

722

13.90%

504

9.70%

4,888

437

8.94%

1,399

44

3.15%

Census Tract 6747

15,115

10,296

68.12%

3,344

22.12%

1,879

12.43%

14,031

1,216

9.43%

4,660

229

4.91%

Census Tract 6748

5,338

3,920

73.44%

2,959

55.43%

510

9.55%

5,031

505

10.04%

1,941

325

16.74%

Census Tract 6749

6,269

5,469

87.24%

4,611

73.55%

733

11.69%

5,719

1,418

26.17%

1,779

468

26.31%

Census Tract 6750

3,075

2,748

89.37%

2,117

68.85%

320

10.41%

2,812

564

20.06%

997

231

23.17%

Census Tract 6751

10,261

7,354

71.67%

5,551

54.10%

1,268

12.36%

9,690

1,367

14.24%

3,533

446

12.62%

Census Tract 6752

5,834

4,694

80.46%

4,392

75.28%

579

9.92%

5,389

829

15.38%

1,866

259

13.88%

Census Tract 6753

6,699

5,352

79.89%

4,808

71.77%

905

13.51%

6,024

933

15.64%

2,073

487

23.49%

Census Tract 6754

8,196

5,756

70.23%

4,948

60.37%

748

9.13%

7,233

679

9.41%

2,407

355

14.75%

Census Tract 6755

16,473

10,391

63.08%

6,187

37.56%

1,151

6.99%

15,123

1,627

10.76%

5,292

187

3.53%

Census Tract 6756

6,699

2,467

36.83%

2,366

35.32%

705

10.52%

6,270

984

15.74%

2,197

45

2.05%

Census Tract 6757

6,479

2,688

41.49%

2,071

31.96%

956

14.76%

6,146

951

15.65%

2,465

330

13.39%

Census Tract 6758

3,471

2,169

62.49%

1,380

39.76%

741

21.35%

3,354

730

21.77%

1,293

291

22.51%


Text Box: 90 


APPENDIX C – LANGUAGE SPOKEN AT HOME IN FORT BEND COUNTY

Fort Bend County Demographic Data – Limited Language Households by Language Spoken at Home

Source: 2017 ACS 5-Year Estimates

 

 Highlighted cell indicates census tract is above the county average for the data category

                                                                                                                                                                                                                                                                                                               

 

 

 

Spanish

Other Indo-European Languages

Asian and Pacific Island Languages

 

Other Languages

ALL Non-English Languages

 

 

Location

Total Households

(HH)

HH

w/Limited

English

 

% of Total HH

 

HH w/Limited

English

 

% of Total HH

 

HH w/Limited

English

 

% of Total HH

HH

w/Limited

English

 

% of Total HH

HH

w/Limited

English

 

% of Total

HH

Fort Bend County Total

222,331

34,297

15.43%

1,410

0.63%

5,334

2.40%

326

0.15%

41,367

18.61%

Census Tract 6701.01

1,813

680

37.51%

0

0.00%

0

0.00%

0

0.00%

680

37.51%

Census Tract 6701.02

1,041

198

19.02%

0

0.00%

0

0.00%

0

0.00%

198

19.02%

Census Tract 6702

2,461

539

21.90%

0

0.00%

0

0.00%

0

0.00%

539

21.90%

Census Tract 6703

1,209

186

15.38%

0

0.00%

19

1.57%

0

0.00%

205

16.96%

Census Tract 6704

1,674

147

8.78%

0

0.00%

0

0.00%

27

1.61%

174

10.39%

Census Tract 6705

1,683

244

14.50%

0

0.00%

6

0.36%

0

0.00%

250

14.85%

Census Tract 6706.01

3,101

291

9.38%

0

0.00%

0

0.00%

0

0.00%

291

9.38%

Census Tract 6706.02

572

95

16.61%

0

0.00%

0

0.00%

0

0.00%

95

16.61%

Census Tract 6707

1,815

183

10.08%

18

0.99%

69

3.80%

0

0.00%

270

14.88%

Census Tract 6708

4,816

899

18.67%

20

0.42%

0

0.00%

0

0.00%

919

19.08%

Census Tract 6709.01

3,654

214

5.86%

16

0.44%

202

5.53%

0

0.00%

432

11.82%

Census Tract 6709.02

2,150

453

21.07%

0

0.00%

10

0.47%

0

0.00%

463

21.53%

Census Tract 6710.01